Refund & Cancellation Policy

This policy covers Brivex Premium, our optional $4.99/month subscription. Brivex's free content is never affected by anything here.

Billing

Brivex Premium is billed automatically once a month on the date you first subscribed, and renews each month until you cancel. Payments are processed securely by Stripe; a receipt is emailed to you automatically after each successful payment.

Cancellation

You can cancel your subscription anytime from your Account Settings page by clicking "Manage billing," which opens Stripe's secure billing portal. Cancellation stops future billing, and you'll keep Premium access through the end of the billing period you already paid for.

Refunds

Because Premium is a low-cost monthly subscription, we generally don't offer refunds or credits for partial billing periods, including when you forget to cancel before a renewal. If you believe you were charged in error — for example, billed after you canceled, or charged twice for the same period — contact us through our Contact page and we'll make it right. We review refund requests case by case and may issue a refund at our discretion, or where required by law.

Price changes

If we ever change the price of Brivex Premium, we'll give existing subscribers advance notice before the new price applies to their next renewal.

Contact

Billing questions? Reach out through our Contact page and we'll get back to you.